Accounts & Eligibility
You must be at least 16 years old to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted in your account. Please notify us immediately if you suspect unauthorised use.
Orders & Pricing
All orders are subject to acceptance and availability. Prices are quoted in GBP and include VAT where applicable. We reserve the right to refuse or cancel orders in cases of pricing errors, stock limitations, or suspected fraud. If an order is cancelled, any payment made will be refunded in full.
Shipping & Delivery
Estimated delivery dates are provided during checkout where relevant. Risk transfers to you once the goods are delivered. Digital magazines and assets are supplied via secure download links or email confirmation.
Returns & Refunds
Our Refunds & Returns policy outlines eligibility criteria, return windows, and the returns process for both physical merchandise and digital magazine purchases. Please review it carefully before initiating a return.
Intellectual Property
All magazine content, design assets, product imagery, text, and trademarks featured on this site remain the intellectual property of Protech Supplies or our licensors. You may not copy, adapt, or distribute any materials without written permission from the rights holder.
Prohibited Conduct
You agree not to misuse the platform. Prohibited behaviour includes attempting to access non-public areas of the site, interfering with platform stability or security, using automated scripts to harvest data, or violating applicable laws while using our services.
Disclaimer & Limitation of Liability
Our services are provided on an “as is” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Protech Supplies shall not be liable for indirect, incidental, special, or consequential damages arising out of your use of the site or the purchase of products.
Changes
We may update these Terms periodically to reflect product updates, legal obligations, or operational changes. We will update the “Last updated” date above when material changes are made. Continued use of the platform constitutes acceptance of the revised Terms.
Contact
Questions about these Terms? Visit our Contact page or email us at sales@protech-supplies.co.uk.